Get in Touch with
iiptv Support
Have a question about your subscription, setup, or billing?
Our team is here 24/7 — we typically reply within 1 hour.
Live Chat
Chat with our support team instantly. Available 24 hours a day, 7 days a week.
Start Live Chat →Email Support
Send us a detailed message and our team will get back to you quickly.
support@iiptv.comTelegram
Message us on Telegram for fast responses and setup assistance.
@iiptv_supportContact us directly on WhatsApp for quick help with your iiptv account.
+1 (914) 520-6968We're Here to
Help You Stream
Whether you need help with setup, have a billing question, or want to know more about our iiptv plans — fill in the form and we'll get back to you as fast as possible.
Support Hours
24 hours a day, 7 days a week.
We never close — neither should your entertainment.
Average Response Time
Live chat: under 5 minutes
Email & WhatsApp: under 1 hour
Languages Supported
English, French, Arabic, Spanish.
Our team speaks your language.
Email Address
support@iiptv.comSend Us a Message
Fill in the form below and our iiptv support team will reply within 1 hour.
Quick Answers
Can't find what you're looking for? Send us a message and we'll help you right away.
View All FAQAfter payment, you will receive your login credentials by email within 60 seconds. Use them to log in to your IPTV app (TiviMate, Smarters, etc.) and start streaming immediately.
Buffering is usually caused by your internet connection. Make sure you have at least 10 Mbps. Try restarting your router, switching to a wired connection, or contacting our support for a server switch.
Yes. Depending on your plan, you can connect 1 to 5 devices simultaneously. The Premium and Annual plans support multi-screen access for the whole family.
Contact our support team via live chat, email, or WhatsApp. We will process your renewal or upgrade instantly and extend your account without any interruption to your service.
Yes! Contact our support team to request a free trial. We offer a test period so you can verify the quality and compatibility with your device before purchasing.