Your Privacy
Matters to iiptv

Overview

This Privacy Policy applies to all users of the iiptv website and streaming service. By accessing our website or purchasing a subscription, you agree to the terms described in this policy.

We collect only the minimum data necessary to provide you with a reliable, high-quality IPTV service. We do not sell your personal data to third parties, and we never will.

Data We Collect

When you interact with iiptv, we may collect the following categories of personal data:

Account & Subscription Data

• Full name and email address (provided at checkout)
• Payment information (processed securely via our payment providers — we do not store card numbers)
• iiptv username and subscription details (plan type, start date, expiry date)
• Device type used to access the service

Technical Data (Automatically Collected)

• IP address and approximate geographic location (country/city)
• Browser type and version
• Device model and operating system
• Pages visited on our website and time spent
• Referring website (how you arrived at iiptv.com)

Support & Communication Data

• Messages and emails you send to our support team
• Contact form submissions (name, email, subject, message)
• Live chat transcripts

How We Use Your Data

We use your personal data only for the following purposes:

• To create and manage your iiptv subscription account
• To deliver your login credentials and activate your service instantly
• To process payments and send billing receipts
• To provide 24/7 customer support and respond to your enquiries
• To send important service notifications (maintenance, renewals, updates)
• To improve our website performance and user experience
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with applicable legal obligations

Cookies & Tracking Technologies

iiptv uses cookies and similar tracking technologies to improve your experience on our website. Cookies are small text files stored on your device when you visit our site.

Types of cookies we use:

• Essential cookies — Required for the website to function (login sessions, shopping cart, security)
• Analytics cookies — Help us understand how visitors use our site (pages viewed, time spent). We use Google Analytics with IP anonymisation enabled
• Preference cookies — Remember your language and display preferences
• Marketing cookies — Only used if you consent, to show relevant advertisements

You can manage or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of our website.

Data Sharing & Third Parties

We do not sell, rent, or trade your personal data. We may share limited data with trusted third-party service providers strictly to operate our service:

• Payment processors (e.g. PayPal, Stripe, crypto payment gateways) — to securely process your subscription payments
• Email service providers — to deliver your activation credentials and support replies
• Hosting & server providers — to maintain our streaming infrastructure and website
• Analytics providers (e.g. Google Analytics) — to understand site usage with anonymised data
• Legal authorities — only when required by law, court order, or to protect the rights of iiptv and its users

All third-party providers are contractually obligated to handle your data securely and only for the purposes specified above.

Data Security

We take the security of your personal data seriously and implement industry-standard measures to protect it:

• All data transmitted through our website is encrypted with SSL/TLS (HTTPS)
• Payment data is processed via PCI-DSS compliant payment gateways — we never store card numbers
• Our servers are protected by firewalls, DDoS protection, and regular security audits
• Access to personal data is restricted to authorised iiptv staff only
• We conduct regular security reviews and updates to our infrastructure

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:

• Account data — kept for the duration of your active subscription, plus 12 months after expiry
• Payment records — kept for 7 years to comply with financial and tax regulations
• Support communications — kept for 24 months after your last interaction
• Technical/log data — kept for a maximum of 90 days for security monitoring
• Cookie data — retained per cookie lifespan (session cookies expire when you close your browser; persistent cookies expire within 12 months)

Once your data is no longer required, we securely delete or anonymise it.

Your Rights (GDPR & Privacy Rights)

Under the General Data Protection Regulation (GDPR) and other applicable laws, you have the following rights regarding your personal data:

• Right of Access — Request a copy of all personal data we hold about you
• Right to Rectification — Ask us to correct any inaccurate or incomplete data
• Right to Erasure — Request the deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing — Ask us to limit how we use your data
• Right to Data Portability — Receive your data in a machine-readable format
• Right to Object — Object to our use of your data for marketing purposes
• Right to Withdraw Consent — Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at privacy@iiptv.com. We will respond within 30 days of receiving your request.

Children's Privacy

iiptv is not intended for use by children under the age of 13 years old. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at support@iiptv.com and we will take steps to delete that data as quickly as possible.

Third-Party Links

Our website may contain links to third-party websites such as app stores, payment platforms, or partner sites. These websites have their own privacy policies, and we have no control over their content or practices.

We strongly advise you to review the Privacy Policy of any third-party website you visit. iiptv accepts no responsibility or liability for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify active subscribers by email for material changes
• Display a notice on our website homepage

We encourage you to review this Privacy Policy periodically. Your continued use of iiptv after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact our team through any of the following channels: